8mbet Terms and Conditions

1 General Provisions

These Terms and Conditions ("Terms") form a legal agreement between users ("Members") of the 8mbet platform ("Service") and the entity operating the Service. These Terms apply to all services provided through the 8mbet website, mobile application and other digital channels.

By registering as a Member or starting to use the Service, you confirm that you have read, understood and agreed to these Terms in full. If you do not agree with any part of these Terms, please refrain from using the Service.

8mbet reserves the right to amend these Terms at any time. Continuing to use the Service after amended Terms are published will be treated as acceptance of the new Terms. The latest version of the Terms will always be available on this page.

To learn more about us, please read the About 8mbet page.

2 Eligibility and Registration

2.1 Age Requirement and Eligibility

All applicants must be at least 21 (twenty-one) years of age to use any 8mbet service. Age verification documents may be requested at the time of registration or at any later stage in accordance with applicable laws and regulations. Accounts belonging to persons below the required age will be closed immediately and deposited funds may not be returned.

2.2 One Account Rule

Each person may open only one account. Operating multiple accounts under the same person's name, within the same household, on the same device or from the same IP address is strictly prohibited. Any violation of this rule will result in all associated accounts being closed.

2.3 Registration Details

All information provided at registration — name, mobile number, date of birth — must be accurate, complete and current. Registering with false or misleading information will result in account termination. If any details need to be updated, please contact customer support directly.

• All information must be truthful and accurate
• The registered name must match the name on the member's ID document
• The mobile number must be active and belong to the applicant
• It is the member's responsibility to correct any incorrect information

3 Account Management

3.1 Password and Security

It is entirely the member's responsibility to keep their login credentials — username and password — confidential. 8mbet will not be liable for any loss resulting from sharing this information with a third party. If you notice any suspicious activity, notify customer support immediately.

3.2 Account Verification

To ensure secure transactions, 8mbet may request identity verification documents at any time. Withdrawals may be held until verification is complete. If the required documents are not provided within the specified time, account activity may be restricted.

3.3 Inactive Accounts

An account may be marked as inactive if there has been no login or transaction for 12 (twelve) consecutive months. To recover funds from an inactive account, please contact customer support.

4 Deposits and Withdrawals

4.1 Deposit Methods and Limits

8mbet currently accepts deposits via bKash, Nagad, Rocket and Upay. The minimum deposit amount for each method is ৳300 (three hundred taka). Funds must be sent only from the member's own mobile banking account.

4.2 Withdrawal Methods and Limits

The same methods apply for withdrawals: bKash, Nagad, Rocket and Upay. The minimum withdrawal amount is ৳1,000 (one thousand taka). Approved withdrawals are generally processed within 1 (one) hour. Withdrawals will only be processed to the same method used for the deposit.

4.3 Transaction Conditions

• Withdrawals will be processed once the account has been fully verified
• Withdrawals may be restricted until the wagering requirements on any bonus have been met
• Transactions to third-party accounts will not be processed under any circumstances
• Suspicious transactions may be temporarily held for investigation
• A new withdrawal request cannot be submitted while a previous one is still being processed

5 Bonuses and Promotions

5.1 Welcome Bonus

Members who make their first deposit will receive a 200% bonus of up to ৳5,000. A 15x wagering requirement must be met before this bonus can be used for withdrawal. This means the bonus amount must be wagered 15 times before any winnings derived from it can be withdrawn.

5.2 Other Promotions

8mbet offers various promotions from time to time, including a weekly reload reward (30%, up to ৳5,000), a cricket festival bonus (50%, up to ৳8,000), a slots boost bonus (40%, up to ৳6,000), a birthday gift (up to ৳1,500) and a refer-a-friend reward (up to ৳2,000). Each promotion has its own wagering requirements.

5.3 General Bonus Terms

• A bonus may only be claimed once unless otherwise stated
• Bonuses cannot be converted to cash or transferred
• Withdrawing before the wagering requirements are met will result in the bonus being forfeited
• If bonus abuse is found, the account will be closed
• 8mbet reserves the right to modify or cancel any promotion at any time

For answers to common questions about bonuses and promotions, visit our FAQ section.

6 Betting and Gaming Rules

6.1 General Betting Rules

Once confirmed, a bet cannot be changed or cancelled. 8mbet reserves the right to void bets placed at odds that were incorrectly set due to a technical error. If an event is not closed for betting before it starts, live betting rules will apply.

6.2 Result Determination

Match results will be determined based on the official announcement of the relevant international governing body. In the event of any dispute, 8mbet's decision will be considered final. For suspended or abandoned events, bets will be settled according to the rules of the specific sport.

6.3 Slots and Casino Games

The outcomes of all slot and live casino games are controlled by a certified Random Number Generator (RNG). The RTP figures displayed in game software represent long-term average statistics and are not a guarantee for any individual session. In the event of a technical issue with a game, the game log data will be treated as the final evidence.

7 Prohibited Activities

The following activities are strictly prohibited on the 8mbet platform. Violating these rules will result in the permanent closure of the account and the associated funds may be forfeited:

• Bonus abuse or manipulation
• Operating multiple accounts under the same person
• Using automated software, bots or scripts
• Attempting to artificially influence game outcomes
• Exploiting platform vulnerabilities or errors
• Money laundering or depositing funds from illegal sources
• Attempting to obtain another member's account credentials
• Operating an account under a false identity or another person's name

8 Limitation of Liability

8.1 Service Availability

8mbet strives to provide uninterrupted service, but the service may be temporarily disrupted due to maintenance, technical issues or other reasons. Emergency maintenance may be carried out without prior notice when not possible to announce in advance. 8mbet will not be liable for any loss arising from such situations.

8.2 Third-Party Content

Third-party games and services are available on the platform. 8mbet is not directly liable for their quality, accuracy or security, though we work only with trusted partners.

8.3 Personal Responsibility

Any financial loss arising from gambling or betting is entirely the member's own responsibility. 8mbet will not compensate for losses resulting from gaming or betting under any circumstances.

9 Privacy and Data Protection

How members' personal data is collected, stored and used is described in detail in 8mbet's separate Privacy Policy. By accepting these Terms, you are also giving your consent to the Privacy Policy.

8mbet uses SSL encryption and other security technologies to protect members' financial and personal information. If you notice any suspicious activity, please inform our customer support.

• Personal data is not sold to third parties
• Information may be disclosed to authorities when required by law
• Members may request corrections to their own data
• Data may be retained for legal purposes even after an account is closed

10 Account Closure and Termination

10.1 Closure at the Member's Request

Any member may request to close their account by contacting customer support. Any remaining balance in the account at the time of the request (excluding bonuses) will be returned, subject to withdrawal conditions being met.

10.2 Closure by 8mbet

8mbet reserves the right to close or suspend an account without prior notice in cases of rule violations, fraud, money laundering or any other misconduct.

10.3 Voluntary Break and Self-Exclusion

As part of responsible gaming, members may request a temporary break or a long-term self-exclusion. For more details, please read our Responsible Gaming Guidelines page.

11 Dispute Resolution

11.1 Complaints Process

If you have a complaint or objection, please first contact our support team via 24/7 live chat. If the customer support team's resolution is not satisfactory, a formal complaint can be submitted by email. 8mbet is committed to investigating and resolving every complaint fairly.

11.2 Resolution Timeframes

General complaints are resolved quickly through live chat. Complex matters may require additional time for a thorough investigation. During an investigation, certain activities on the relevant account may be temporarily restricted.

11.3 Final Decision

At the conclusion of all processes, the decision of 8mbet's management will be considered final. By using the service, you agree to this.

12 Changes to Terms

8mbet reserves the right to partially or fully amend these Terms at any time. Members will be notified via their registered mobile number or email for significant changes. Continuing to use the service after changes have been made will be treated as acceptance of the new Terms.

The latest version of these Terms will always be available on this page. Members are advised to visit this page regularly.

The Bengali version of these Terms is the primary document. In the event of any ambiguity arising from translation, the Bengali text will prevail.